Privacy Policy

Last Updated: May 26, 2024

Welcome to Hobby Shop Japan Underground. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and outlines your privacy rights.

1. Information We Collect

• • Personal Information:
  • • Registration Information: When you register on our website, we collect your full name, email address, address, and phone number. This information is necessary for creating your account and enabling order tracking.
  • • Order Information: When you place an order, we use your previously provided registration information to process and deliver your order.
  • • Spending Data: We track the total spending amount of each buyer to generate a monthly ranking report.
  • Analytics Information:
  • • We use Google Analytics to collect information about your use of our website. This includes your IP address, browser type, device information, pages visited, and time spent on each page.

2. How We Collect Information

• • Google Sign-In: We use Google's Sign-In service to authenticate your identity and streamline the login process. When you sign in using Google, we collect your email address.
• • Registration Forms: When you register on our website, you provide your full name, address, and phone number.
• • Order Processing: When you place an order, we use the information from your registration to facilitate the delivery of your purchased items.
• • Purchase Tracking: We track the total amount spent by each buyer to create a monthly ranking report.
• • Google Analytics: We use Google Analytics cookies to gather and analyze data about website traffic and user interactions to improve our website.

3. How We Use Your Information

• • Account Management: To create and manage your user account, enabling you to track your orders.
• • Order Processing and Delivery: To process your orders and deliver the items you purchase.
• • Communication: To send you updates regarding your orders and respond to your inquiries or requests.
• • Customer Support: To provide customer support and resolve any issues you might have with our services.
• • Monthly Ranking Report: To compile a monthly ranking report that lists the names and total spending amounts of buyers from highest to lowest. This report is visible to all buyers who have made a partially or fully paid order.
• • Website Improvement: To analyze website usage and improve the user experience through data gathered by Google Analytics.

4. Sharing Your Information

• We do not sell or trade your personal information to third parties. We only share your information with:
  • • Service Providers: We may share your information with third-party service providers who assist us in fulfilling your orders and providing our services (e.g., shipping companies).
  • • Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • • Google Analytics: We share data collected by Google Analytics with Google. Google may use this data according to its own privacy policy.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server hosting.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

• You have the following rights regarding your personal data:
  • • Access and Correction: You can request access to the personal data we hold about you and request corrections if any information is inaccurate or incomplete.
  • • Deletion: You can request the deletion of your personal data where there is no good reason for us to continue processing it.

8. Monthly Ranking Report

We compile a monthly ranking report that lists buyers' names and their total spending amounts from highest to lowest. This report is visible to all buyers who have made a partially or fully paid order. By making a purchase, you consent to your name and total spending amount being included in this report.

9. Use of Google Analytics

• • Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users interact with the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
• • We use this information to evaluate site usage, compile reports on website activity, and improve our website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
• • You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Additionally, you can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of our website.
• • For more information on Google's privacy practices, please visit Google's Privacy Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us via Facebook Messenger:

By using our website, you acknowledge that you have read and understood this privacy policy. Thank you for trusting Hobby Shop Japan Underground with your personal data.